Manage and coordinate all aspects of the Quality Assurance Program for the Engineering, Construction, & Planning Division including managing assigned Quality staff. Ensure internal TriMet and external contractor/consultant compliance with all applicable practices, policies and procedures, quality guidelines, specifications and established program requirements. Coordinate, conduct, document, and monitor audits of quality related activities and records, and review quality management procedure and plans for conformance to TriMet and federal standards. Update and adapt practices and policies to align with the division's current best practices.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
Manage the Quality Assurance (QA) Program activities for Engineering, Construction & Planning according to the Division QA Program Manual and Federal Transit Administration (FTA) QMS guidelines. Coordinate quality oversight activities involving the FTA. Represent TriMet and participate in internal and external meetings regarding quality management.
Manage assigned staff in the QA department including coordinating work activities, reviewing work for completness, timeliness, and accuracy; ensure and establish workload balancing and quality review priorities; hire, manage performance, coach, mentor and train staff.
Review the development of contract quality requirements, contractor and consultant quality plans for conformance to the TriMet quality program requirements, contract technical specifications and industry practice. Make recommendations to achieve program compliance and for revisions and updates as needed.
Review, monitor, and update the Division's design, construction, project and program management, inspectors, and other various manuals.
Coordinate, evaluate performance, manage, and monitor Quality staff and training of project management staff.
Plan, perform and/or oversee audits of internal and external quality activities to ensure compliance with contract, programmatic, and regulatory requirements. Establish audit criteria and samples. Prepare technical and progress reports and/or special studies. Ensure that audit records and documentation are accurate, properly maintained and closed out, and distributed according to requirements.
Verify and monitor the documentation of non-compliance issues. Ensure that systemic inadequacies are remediated. Track all contractor/consultant follow-up activity until issues are fully resolved and closed.
Coordinate and monitor quality efforts of on-call consultants, as needed.
Ensure lessons learned exercises are performed at the completion of projects and input is logged, resolved, and changes made to update processes and controls.
Bachelor's Degree in Engineering, Engineering/Management, Construction or Quality Assurance, required.
A minimum of ten (10) years total credited experience.* Four(4) years experience in quality activities on design and construction contracts required. Four (4) years of experience in the implementation of management and construction of QA/QC programs, required. Two (2) years of experience in rail transit construction and/or Federal contracting, preferred.
Preferred Certifications: Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organization Excellent (CMQ), or other Quality certificate from the American Society for Quality(ASQ).
*The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".
Type of Position / Grade / FLSA: Grade 17, Exempt, Non-Union, Full-Time
Salary Range: Minimum: $92,563.00 Midpoint: $115,704.00 Maximum $138,844.00
Selection Process– Candidates will be selected based at a minimum on the result of: 1. Application Review/ Please Include: Cover Letter and Resume 2. DMV Record 3. Panel Interview 4. Background Check / Reference Check
Supplemental Information: Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
TriMet provides bus, light rail and commuter rail service in the Portland, Oregon, region. Our transportation options connect people with their community, while easing traffic congestion and reducing air pollution — making our region a better place to live.