Job TitleOperations & Performance Management Director Job Description SummaryThe Director of Operations & Performance Management is a strategic leadership role responsible for overseeing operational excellence, compliance, performance metrics, innovation, and continuous improvement across a complex real estate or manufacturing account. This role ensures seamless integration of service lines, drives efficiency, and maintains high standards of service delivery and client satisfaction.Job DescriptionKey Responsibilities:Operational Leadership & GovernanceServe as the primary liaison with client Vendor Management and account leadership.Lead contract/MSA change management, compliance tracking, and e